USRowing Selects FOYS as New Platform Partner to Modernize Member Experience and Regatta Operations

The FOYS platform is USRowing’s new membership system. It is an all-in-one sport management platform used by 25 sport federations worldwide. The platform offers two functions that users can access both on the web and the mobile app based on their role: 

• MyRowing: Built for individuals that allows them to sign up for practices, regattas, camps, networking communities, courses and manage their profile or interests.
• RowingOps: Built for club leaders, coaches, regatta directors, chief referees, and staff who will oversee team, regatta, or jury management. This environment offers tools for communication, roster management, event settings, web shop, fleet, and more.

For years, USRowing has not been able to invest in technology at the level our members need. Clubs have had to cobble together spreadsheets, chat threads, and web forms to manage membership and operations. USRowing has lacked access to consistent historic data across member organizations. Regatta directors have relied on a patchwork of tools and manual processes to manage entries, compliance, and race operations. Through FOYS, the new membership platform will address the pain points specific to each of these groups while giving everyone — USRowing, clubs, regattas, and individual members — access to the same shared, consistently updated platform. 

USRowing’s vision for moving to FOYS is to streamline and modernize the member portal and regatta management process, while adding club management tools that meet the current and growing demands placed on organizational members. The new member platform offers members the ability to use one system for all their needs at a lower cost than industry competitors, with real-time updates on all information and access. 

USRowing’s existing agreements with our member and regatta management platforms are set to expire at the end of 2026, and as an act of due diligence, we conducted a formal review of the event and membership platform market. 

This review included a Request for Proposal (RFP). This process lasted several months and involved USRowing leadership, several experienced consultants, and staff dedicated to specific member interests, including membership management, referees, regattas, camps and club management, safeguarding, compliance, and platform payments.

The RFP process included a series of discovery rounds and in-depth interviews:

• Proposal review, demonstrations, and first round interviews.
• Three Finalists selected.
• USRowing requirements, business values, member values, and priorities to include in the platform were compared and contrasted against each finalist's existing and future capabilities.
• Finalist meeting series to assess the fit against the following areas:
  • Strategic plan alignment
  • Member/user experience scenario workshopping
  • Viability and financial risks
  • Data architecture, transfer, and syncing

• All members: Take advantage of direct communication to your participants by using the USRowing App’s push notification tools.
• Athletes, Coaches, Referees: Utilize the MyRowing environment and app to manage your profile, register for upcoming events, network across relevant communities, continue learning, and sign up for or indicate event availability.
• Club Leaders: Utilize the RowingOps environment to take advantage of club management tools, allowing you to simplify the way you schedule practice windows, communicate with your team, run registration for your members, and sign up for events.
• Regatta Leaders: Use of the new membership platform is optional. If a regatta chooses to use the new platform, then they will use RowingOps – a tool that offers regatta leaders more self-service freedom, allowing them to create and manage events, event eligibility, compliance, and the referee jury. 

• Club leaders will receive early access to the RowingOps environment in November or December 2026 to renew their organizational membership and begin using the platform’s club management tools.
• Individual Members will receive access to an improved platform experience on January 1, 2027.
• Regatta leaders will have the option to manage their regattas in RowingOps, and should they choose to and begin using it for their regattas in March 2027. 

No, USRowing’s data migration is the top priority in this transition, and members will have all historical data dating back to 2019 readily accessible in their MyRowing or RowingOps environments. This includes data prior to 2019 that’s currently housed outside the member portal, such as referee records and legacy coaching certification records. 

The USRowing platform will be fully integrated with several third-party tools, such as SafeSport, The Launch, and NCSI, to provide a seamless experience and a connected data ecosystem. These integrations will ensure that all certifications, training, and other requirements are reflected on a member’s profile. 

The transition to the new membership platform will not impact membership dues or fees. Such fees are typically impacted by rising insurance costs, inflation, and ongoing improvements to member services. While transitioning to FOYS is a direct improvement to member services, USRowing is not passing transition costs through to members – instead, USRowing is using a portion of its strategic cash reserve (built up through recent operating surpluses over recent years) to absorb transition expenses.

USRowing is inviting members of the community to work alongside staff in several ways:

• Beta testing: members can request to become a beta tester to learn, become familiar with, and provide feedback on the platform before it goes live. Beta testers will have access to a staging environment and will test different workflows to ensure they meet the community's functional and operational needs. 
  The link to register to be a beta tester is here.
  • Feedback form: Members can also submit an online form to give USRowing feedback on desired and important features. 
    The link to the form for giving feedback on desired features is here.
  • Leadership Group Demonstrations: Current members of USRowing leadership groups are invited to join virtual platform demonstrations that will be held in September.
  • Webinars: USRowing staff will host stakeholder- and role-specific webinars for members to ask questions, get a pre-launch look, and meet the FOYS team directly.
    • Club Leaders and Volunteer webinar: October 20, 2026, 12 p.m. ET. Register here.
    • Regatta Leaders webinar: October 20, 2026, 1:30 p.m. ET. Register here.
    • Referee webinar: October 21, 2026, 12 p.m. ET. Register here.
    • Coaches webinar: October 21, 2026, 1:30 p.m. ET. Register here.
    • Athlete webinar: October 22, 2026, 12 p.m. ET. Register here.
  • 1:1 registration assistance: USRowing staff will be available to support Organizational Members (clubs and regattas) and referees with a free, hands-on set-up and registration service. Clubs will have access to these services in November or December 2026, and regattas in March 2027.

At no cost, clubs will have an integrated experience with far more functionality than USRowing has previously offered its organizational members, covering member management, coaches, compliance, equipment, and communications. 

To be specific, the features they can access will include:

• Enriched Dashboard: Member breakdown by age and gender, retention, upcoming birthdays and celebrations.
• Enhanced Roster: Bulk registration and membership pricing plans, member communication history, club-specific subscriptions (e.g., magazine), member document storage, financial invoices and payment records, marketing interests and communication preferences.
• External Organizations: Sponsor and donor management, community partner management, invoice external organizations for contributions.
• Finance: Manage club-specific web shop orders and payment tracking.
• News & Communications: Club news, marketing communications, push notifications through the app, networking groups, and member messaging.
• Teams & Group Calendar: Practice scheduling, event and activity registration, volunteer registration, attendance management, event cancellations and notifications, individual dietary restrictions, bulk assignments, and club events (e.g., end-of-year BBQ).
• Bookings & Equipment: Boat reservations, fleet and equipment management, boat availability and out-of-service status, and damage reporting.
• Weather: Prepare for oncoming weather, water temperature, wind, and other safety condition indicators for practices and regattas.
• Settings: Media management, photo galleries, club gear store, and seasonal club registration.

 Yes, Regatta Central records dating back to 2019 will be transferred and tested to ensure a seamless transition. As a best business practice and per USRowing’s retention policy, data beyond this timeline will be forgotten and destroyed. Race results and other achievements are data points that are maintained indefinitely and do not fall into this record data category.

No, USRowing is migrating all data, and members will experience a seamless transition when they first log in to their MyRowing or RowingOps accounts. Members will be able to log in with a single username, rather than a separate username and member ID. 

Teams can register for regattas directly through their RowingOps account or directly on the third-party platform (e.g., RegattaCentral, Streamline) if the regatta does not use the platform. If the regatta does use the new USRowing member platform, you will be able to build out teams using club management tools that are used daily for training, then drag and drop those teams into the regatta registration form and easily indicate which athletes will compete in which seats per event. 

No, the requirements themselves for athletes, coaches, referees, supporters, and clubs are not changing. The platform will be more reliable, user-friendly, and transparent of requirements and upcoming expirations.

No, the platform will offer a master calendar that highlights upcoming regattas listed on both USRowing’s RowingOps and external platforms such as RegattaCentral. This will allow regatta leaders to use the product solutions they’re familiar with while also having access to FOYS' solutions.

USRowing will offer a webinar in October and an assisted regatta registration service starting in March that invites regatta leaders to meet with USRowing and FOYS staff who will demo the platform, create their regatta, and answer any questions you have about using the platform. 

Yes, USRowing is integrating with timing solutions to continue enabling regatta leaders with seamless on-site operations, timing, seeding, and results. 

Members continue to have the flexibility to use the platforms they know and are familiar with. USRowing is not mandating that members use the platform for regatta management and will offer APIs for third-party solutions that enable real-time, secure updates. Registered regattas that use third-party platforms for event registration will be linked to USRowing’s event calendar, allowing members to easily see and engage with all upcoming events.